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Lauren Hisiger: Building Datavant’s Integration with AWS

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June 16, 2023
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Guiding a partnership strategy on Day1

New Datavanters are given Day 1 Projects as a way to accelerate their forward motion in their new role. Lauren Hisiger joined Datavant as a Product Manager in January 2023. We spoke with Lauren about her Day 1 Project: steering Datavant’s first Big Tech integration, a partnership with AWS to integrate Datavant’s de-identification technologies to accelerate adoption of the new AWS Clean Room offering. Want to work somewhere that offers meaningful charters from the moment you join? Check out our open positions.

Datavant recently announced a new partnership with AWS bringing together Datavant’s de-identification technology with the new AWS Clean Rooms. This is a major partnership undertaking; driving it forward was your Day 1 Project. Tell us about the experience of taking on such a significant charter the moment you joined.

I typically like having a foundation on a topic before starting to engage in conversations about it, but in this case I joined Datavant on Jan. 17 and was in meetings with cloud providers one week later. Our Emerging Business team did an incredible job paving the way for this partnership, so everyone involved was very eager to get things moving. I was simultaneously building my foundation with the technology, with the business, and with the product and its capabilities while having conversations with potential partners who wanted to draft press releases about it yesterday.

Also, my new manager joined Datavant a week before I did, so we were essentially onboarding together. The last product I owned at my previous job was internal only, so I was balancing learning a new product and learning a new company while working with 3rd parties. To get up to speed together, my manager and I kept a heavy schedule of one-on-one meetings in the beginning, and rather than discuss getting-oriented-to-the-company topics, we focused heavily on how we were going to approach the integration project. Sometimes these meetings were totally overwhelming, and sometimes they would be votes of encouragement – a pretty regular oscillation of confusion and confidence.

Did you come to Datavant with experience in cloud computing?

Prior to joining Datavant, I was a Product Manager for Bioinformatics data pipelines which heavily leveraged various cloud products. One of my projects was to manage a cloud migration from AWS to GCP, so I had a foundation with multiple cloud providers, various products within those clouds, and what it means for a business to be multi-cloud, but this was a different level of ramping up.

Why did we decide to partner with AWS?

AWS is the largest cloud provider by market share:

Percentage of market share of top 10 cloud providers. Statistics by Dgtl Infra.

In my final interview with Bob Borek (now GM of our Provider business) before joining Datavant, Bob opened with: “How would you approach integrating Datavant with a major cloud provider?” It was 6pm Eastern Time on a Friday and I felt like I rambled my way to an answer, not fully realizing that he was probing me to figure out if I could manage being thrown into the deep end on my first project. Eventually I offered a venn diagram that looked something like this:

Basically, this effort isn’t going to succeed if we try to bring our customers to a specific cloud provider – but we can bring our technology to the cloud provider and make it available to their customers. Part of our goal in building a partnership, then, was to work with the cloud provider with the most customers.

A Clean Room isn’t a physical space. You can think of it as a logical boundary.

Tell us more about the project itself. What’s a “Clean Room”

Clean Rooms are a hot trend in the data collaboration space right now.

First, it’s important to understand that many organizations store their data in the cloud, not locally on premise. “Clean Rooms” are a product AWS has built to enable multiple users to collaborate on data analysis between datasets already hosted on the AWS cloud without having to share their underlying raw data.

A Clean Room isn’t a physical space. You can think of it as a logical boundary. Each party can control what aspects of their data are visible and how the data can be used (i.e., what functions are permitted on each column of data). It’s somewhat analogous to read-only access in G-Suite – it’s a sophisticated level of permissioning on data.

Why is this important in the health data space?

Healthcare data is very highly regulated and protecting patient privacy is critical. We’ve found that some customers are understandably hesitant to share their data externally, given that when you move any data, it increases risk for leakage or misuse. We often see linking strategies out there that are at odds with the privacy mechanisms a data holder might have in place, so being able to connect data without sharing all of it is very useful.

A Clean Room reduces the privacy risk involved in linking data because the data doesn’t have to travel out of the customer’s cloud space in order to be linked to other datasets. This facilitates customers working with Datavant and AWS on projects involving multiple external partners. But we should note that Clean Rooms are not a HIPAA compliant service, they are HIPAA eligible. There is a shared responsibility between Datavant, AWS, and our customers to determine that specific usages are HIPAA compliant.

It felt a little crazy that I’d only been here for 3 months and I was strategizing about up-leveling our token process.

How does Datavant’s technology fit into the Clean Room environment?

That was one of our main questions, actually. What’s the best scenario for our customers, for security, and for our technology? We discovered that we had to build a new type of link to work inside the Clean Room. We currently have a 2-step transformation process, but data isn’t shared in the Clean Room, so it doesn’t go through a 2-step transformation process. So then what does it mean to get data into a space where you can use the token to link data from different providers?

These are really big questions, and at one point I was discussing this with Datavant’s Chief of Staff, Mark Ungerer, and mentioned that it felt a little crazy that I’d only been here for 3 months and I was strategizing about up-leveling our token process. His response was something like, “You’re not insane – this is hard, and you’re getting it fast and figuring out how to shape the future of the system.” This felt like a turning point for me in my ability to lead within the project.

At a critical moment in developing the partnership with AWS, we organized an in-person session in March (…around 2 months after I joined…) with lots of key players. There was incredible excitement on both sides. Sales teams love to sell the room, but product teams need to be the adult voice in the room about what’s actually possible, so we spent a lot of time brainstorming what the partnership could look like, worked through from problem identification to use cases to product development to imagining buyers vs. users. It was a very inspiring day during which a lot of preliminary work seemed to come together.

What was one of the major questions you focused on in these sessions?

Every software developer will tell you how they struggle to get customers to install updated versions of their applications. One of our biggest questions was simply, “Will customers adopt a brand new technology?” That is, will customers recognize the difference between what we’re offering here and the current product they use? But it turned out that several customers wanted to be beta testers. That’s exciting, because it means we’re not just taking this on because we think it will work.

Being in product gave me a seat at the table.

Tell us a bit about your background. How did you get into Product Management?

I started in analytics but didn’t love being a data analyst. I discovered I liked being in product because it allowed me to leverage my analysis skills – not just look at data, but also offer solutions based on it. Being in product gave me a seat at the table that I didn’t have in analytics to help set a direction.

In my previous position, I became super familiar with that company’s products, but my role wasn’t very technically oriented. Datavant balances these things well for me: I work closely with an engineering team on a technical product while also taking on a broader product management scope. I like having an external-facing role, owning things end-to-end, working cross functionally and thinking strategically, while also staying grounded in the technology.

Have you picked up any crucial insights in your first few months at Datavant?

There are some pieces of domain-specific knowledge that may not appear significant, but are actually critical to your success. For example, you can easily search the internet for data storage costs with different cloud providers, but having this information at your fingertips is huge when you’re in conversations with customers. And along those lines, it’s important to know when you need to know things and when the best answer is to say that you don’t know something and will figure it out.

If you’re not ready to get thrown into the deep end, this may not be the right place for you.

What would you want somebody thinking about applying here to know?

If you’re not ready to get thrown into the deep end, this may not be the right place for you. But Datavant was very transparent about what I would be getting into: I knew there wouldn’t be a nice warm period of ramping up to bigger and bigger challenges. Of course, there is a big difference between knowing the path and walking the path!

About the authors

Lauren Hisiger has a background in Economics and Data Analysis and is a Product Manager with Datavant’s Apps Pod. Connect with Lauren on LinkedIn.

Nicholas DeMaison writes for Datavant where he leads talent branding initiatives. Connect with Nick on LinkedIn.

We’re hiring remotely across teams and love to speak with potential Datavanters who are eager to shape the future of health data exchange starting on Day 1!

Spotlight on AnalyticsIQ: Privacy Leadership in State De-Identification

AnalyticsIQ, a marketing data and analytics company, recently adopted Datavant’s state de-identification process to enhance the privacy of its SDOH datasets. By undergoing this privacy analysis prior to linking its data with other datasets, AnalyticsIQ has taken an extra step that could contribute to a more efficient Expert Determination (which is required when its data is linked with others in Datavant’s ecosystem).

AnalyticsIQ’s decision to adopt state de-identification standards underscores the importance of privacy in the data ecosystem. By addressing privacy challenges head-on, AnalyticsIQ and similar partners are poised to lead clinical research forward, providing datasets that are not only compliant with privacy requirements, but also ready for seamless integration into larger datasets.

"Stakeholders across the industry are seeking swift, secure access to high-quality, privacy-compliant SDOH data to drive efficiencies and improve patient outcomes,” says Christine Lee, head of health strategy and partnerships at AnalyticsIQ. 

“By collaborating with Datavant to proactively perform state de-identification and Expert Determination on our consumer dataset, we help minimize potentially time-consuming steps upfront and enable partners to leverage actionable insights when they need them most. This approach underscores our commitment to supporting healthcare innovation while upholding the highest standards of privacy and compliance."

Building Trust in Privacy-Preserving Data Ecosystems

As the regulatory landscape continues to evolve, Datavant’s state de-identification product offers an innovative tool for privacy officers and data custodians alike. By addressing both state-specific and HIPAA requirements, companies can stay ahead of regulatory demands and build trust across data partners and end-users. For life sciences organizations, this can lead to faster, more reliable access to the datasets they need to drive research and innovation while supporting high privacy standards.

As life sciences companies increasingly rely on SDOH data to drive insights, the need for privacy-preserving solutions grows. Data ecosystems like Datavant’s, which link real-world datasets while safeguarding privacy, are critical to driving innovation in healthcare. By integrating state de-identified SDOH data, life sciences can gain a more comprehensive view of patient populations, uncover social factors that impact health outcomes, and ultimately guide clinical research that improves health. 

The Power of SDOH Data with Providers and Payers to Close Gaps in Care

Both payers and providers are increasingly utilizing SDOH data to enhance care delivery and improve health equity. By incorporating SDOH data into their strategies, both groups aim to deliver more personalized care, address disparities, and better understand the social factors affecting patient outcomes.

Payers Deploy Targeted Care Using SDOH Data

Payers increasingly leverage SDOH data to meet health equity requirements and enhance care delivery:

  • Tailored Member Programs: Payers develop specialized initiatives like nutrition delivery services and transportation to and from medical appointments.
  • Identifying Care Gaps: SDOH data helps payers identify gaps in care for underserved communities, enabling strategic in-home assessments and interventions.
  • Future Risk Adjustment Models: The Centers for Medicare & Medicaid Services (CMS) plans to incorporate SDOH-related Z codes into risk adjustment models, recognizing the significance of SDOH data in assessing healthcare needs.

Payers’ consideration of SDOH underscores their commitment to improving health equity, delivering targeted care, and addressing disparities for vulnerable populations.

Example: CDPHP supports physical and mental wellbeing with non-medical assistance

Capital District Physicians’ Health Plan (CDPHP) incorporated SDOH, partnering with Papa, to combat loneliness and isolation in older adults, families, and other vulnerable populations. CDPHP aimed to address:

  • Social isolation
  • Loneliness
  • Transportation barriers
  • Gaps in care

By integrating SDOH data, CDPHP enhanced their services to deliver comprehensive care for its Medicare Advantage members.

Providers Optimize Value-Based Care Using SDOH Data

Value-based care organizations face challenges in fully understanding their patient panels. SDOH data significantly assists providers to address these challenges and improve patient care. Here are some examples of how:

  • Onboard Patients Into Care Programs: Providers use SDOH data to identify patients who require additional support and connect them with appropriate resources.
  • Stratify Patients by Risk: SDOH data combined with clinical information identifies high-risk patients, enabling targeted interventions and resource allocation.
  • Manage Transition of Care: SDOH data informs post-discharge plans, considering social factors to support smoother transitions and reduce readmissions.

By leveraging SDOH data, providers gain a more comprehensive understanding of their patient population, leading to more targeted and personalized care interventions.

While accessing SDOH data offers significant advantages, challenges can arise from:

  • Lack of Interoperability and Uniformity: Data exists in fragmented sources like electronic health records (EHRs), public health databases, social service systems, and proprietary databases. Integrating and securing data while ensuring data integrity and confidentiality can be complex, resource-intensive and risky.
  • Lag in Payer Claims Data: Payers can take weeks or months to release claims data. This delays informed decision-making, care improvement, analysis, and performance evaluation.
  • Incomplete Data Sets in Health Information Exchanges (HIEs): Not all healthcare providers or organizations participate in HIEs. This reduces the available data pool. Moreover, varying data sharing policies result in data gaps or inconsistencies.

To overcome these challenges, providers must have robust data integration strategies, standardization efforts, and access to health data ecosystems to ensure comprehensive and timely access to SDOH data.

SDOH data holds immense potential in transforming healthcare and addressing health disparities. 

With Datavant, healthcare organizations are securely accessing SDOH data, and further enhancing the efficiency of their datasets through state de-identification capabilities - empowering stakeholders across the industry to make data-driven decisions that drive care forward.

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