Datavant Switchboard for Medical Record Retrieval
Connect to and access identified patient medical records for patient authorized use cases to streamline your organization’s process for obtaining the full clinical journey for a patient anywhere in the country
M
medical record retrievals annually
patient charts pulled for clinical research
retrieval specialists
You no longer need to look up fax numbers and hire staff to retrieve
medical records
Get access to medical records faster by leveraging the largest network of health systems and digital connections on the Datavant Switchboard.
Retrieve the full medical record with rich clinical histories going back 10 days or 10 years.
Improve participation in patient registries by centralizing your medical record collection.
Use Cases

Clinical research & patient registries
- Centralize operations to request and access identified medical records for consented patients.
- Reduce bias and increase reach of patient-powered registries with uniform data collection.
Clinical Trials
- Confirm clinical trial eligibility quickly for complex inclusion and exclusion criteria
- Access medical data from patients participating in a pragmatic clinical trials to better capture clinical end-points
- Adjudicate safety signals with complete medical data
Other non-treatment clinical evaluation
- Patient records contain critical information to inform eligibility for medical adjacent services, such as organ donation or other specimen donation.
Capability Highlights


Single submission source instead of one of 100,000
medical offices and health systems in the country

Set up one API connection in less than a month

Centralized tracking and operationalized follow-up
Largest network of retrieval specialists in the country
Secure delivery of searchable PDF documents,
not faxed pieces of paper
Making a Medical Record Request




1
Research and clinical staff submit single or batch requests
Quickly enter in patient information and upload HIPAA Authorization documents
2
Track status in real-time
Monitor the progress of retrieval for each medical record for each patient
3
View and download medical records
Access medical records directly within the Switchboard or have them automatically delivered to a secure location. Email alerts can be configured to notify relevant project team members
4
Configure multiple projects with different access permissions
Manage permissions for who can view and access data across multiple projects
Integrate Datavant Switchboard for Medical Record Retrieval
Directly into Your Platform

Medical Record Retrieval
- Stream record requests or batch submit to Datavant Switchboard
- Surface project-level and patient-level chart stats directly within your research or clinical trials application
- Pull medical records into a different app for manual review or further data processing