Datavant Switchboard for Medical Record Retrieval

Complete, rapid record retrieval for clinical trial recruitment, registry creation, and other clinical evaluations

Datavant Switchboard for Medical Record Retrieval

Connect to and access identified patient medical records for patient authorized use cases to streamline your organization’s process for obtaining the full clinical journey for a patient anywhere in the country



medical record retrievals annually


patient charts pulled for clinical research


retrieval specialists

You no longer need to look up fax numbers and hire staff to retrieve
medical records

Get access to medical records faster by leveraging the largest network of health systems and digital connections on the Datavant Switchboard.

Retrieve the full medical record with rich clinical histories going back 10 days or 10 years.

Improve participation in patient registries by centralizing your medical record collection.

Use Cases

Doctor selecting electronic health record on graphic overlay

Clinical research & patient registries

  • Centralize operations to request and access identified medical records for consented patients.
  • Reduce bias and increase reach of patient-powered registries with uniform data collection.

Clinical Trial Matching

  • Quickly pull clinical charts for patients who are interested in participating in clinical trials.

Other non-treatment clinical evaluation

  • Patient records contain critical information to inform eligibility for medical adjacent services, such as organ donation or other specimen donation.

Capability Highlights

Single submission source instead of one of 100,000
medical offices and health systems in the country

Set up one API connection in less than a month

Centralized tracking and operationalized follow-up

Largest network of retrieval specialists in the country

Secure delivery of searchable PDF documents,
not faxed pieces of paper



Breaking Through Clinical Research Barriers with Datavant Switchboard’s Medical Record Retrieval

In 2022 we announced the Datavant Switchboard, our core connectivity platform. Today, we are excited to announce that the Datavant Switchboard includes the ability to support patient-mediated record retrieval to power clinical research.

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Linking Real-Word Data

Datavant Switchboard for Medical Record Retrieval

Accessing real-world data from patient medical records in a rapid, HIPAA-compliant, and transparent way is essential to power a multitude of use cases.

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Work with us to improve patient outcomes
through data connectivity